Customer Support
Corning is committed to providing outstanding service quality to all of our customers - before, during, and after product delivery. It is our mission to make every customer's relationship with Corning the best experience possible.
Our customer service interface occurs through:
- Technical and field support
- Customer-specific, cross-functional teams of Corning experts who are prepared to answer questions about network design or system modeling
- Education via our website
How to Order
We offer three convenient ways to order Corning® optical fiber:
- Contact your sales representative
- Call the Optical Fiber Customer Service Department at +1 607-248-2000
- E-mail the Optical Fiber Customer Service Department at opticalfibcs@corning.com.
For a list of Corning Optical Fiber Sales Office contacts, click here .
Corning Optical Fiber Information Center
The Corning Optical Fiber Information Center (COFIC) is the most extensive fiber-optic information resource in the world. With just a phone call or an e-mail, you can be in touch with a team of trained information specialists and technical experts that are ready to answer your questions and provide you with the information you need. They have an array of resources at their fingertips including product brochures, samples, product specification sheets, case histories, application notes, white papers, technical article reprints, training materials, measurement methods, and much more. Quick answers and a personalized information package can be sent to you within 24 hours.
If you currently deploy optical fiber, are considering it for the future, or simply need information on fiber technology, contact COFIC at (607) 248-2000 or by e-mail at opticalfibcs@corning.com. Our representatives in North America are available by phone between 8:00 a.m. and 5:00 p.m. (EST), Monday through Friday.